Yes Quarq just get bought… and the buyer is SRAM! What does that means? The powermeter market is going mainstream and the big players want to be part of it. Look, Polar, Sram, Garmin… The good news is that market « should » become more affordable. An typical example is Quarq as never been able to respond to the demand… generally an 6 weeks waiting list.
Quarq is pleased to announce that we have been acquired by SRAM. The acquisition by SRAM marks a milestone for both the SRAM and Quarq organizations. Read the official press release.
Frequently Asked Questions
Products on Order
Existing orders will be fulfilled as quickly as possible and in the order they were received – just like usual.
Product Wait Times
The Quarq Store shows products in stock and products with a lead time.
Products for Sale
In the near term, complete pre-assembled powermeter packages for SRAM, FSA, Rotor and Cannondale will continue to be available and Quarq will continue to sell powermeters for retro fitment on SRAM, FSA, Rotor, Cannondale, Specialized and Lightning cranks. Non-SRAM powermeters will be phased out over time.
Warranty and Repair
Quarq powermeters will continue to have a 2-year, transferable warranty and this will be honoured for all powermeters. Over time, non-SRAM powermeters will be replaced by the equivalent SRAM powermeter.
Units more than 2 years old can be repaired or replaced at a cost. Contact our customer service team for details.
Repairs will continue to be carried out in Spearfish, SD.
Qalvin will be released as planned. The timeline has not changed.
The MTB powermeter is in testing. A release date has not been confirmed.
The development and release schedule for any other powermeters is unknown.
Each sales channel will be evaluated and brought in line with SRAM’s current business practices. In the near term, Quarq will continue to sell its products direct and through its coach and dealer networks. Margins and payment will remain the same. New applications to become an authorised coach or dealer are still welcome.
In the near term, Quarq’s customer service team will remain in Spearfish, South Dakota, and you will continue to receive the stellar customer service you are used to.
Quarq’s team, athlete and event sponsorship and ambassadorship programs will be evaluated in the context of SRAM’s overall sponsorship activity. No further sponsorships and ambassadorships will be awarded until this activity is complete.